Privacy and Cookie Policy

When you interact with Everup, we may collect the following types of personal data:

• Identity data (e.g. name, surname, date of birth)
• Contact details (e.g. phone number, email address)
• Account information (e.g. username, registration date, preferences)
• Technical data (e.g. device identifiers, IP address, log-in attempts)
• Usage data (e.g. how you interact with our app or website)

We process your personal data for the following purposes:

• To create and manage your account
• To provide access to our app and services
• To communicate with you about your account or support queries
• To improve our services and user experience
• To detect and prevent fraud, misuse, or unauthorised activity
• To comply with our legal and regulatory obligations

We rely on the following lawful bases under UK GDPR to process your data:

• Contract – where processing is necessary to provide you with our services
• Legitimate interests – such as improving services, ensuring security, and preventing fraud
• Legal obligations – where we must retain or disclose information under applicable laws

We do not sell your personal data. We may share it with trusted third parties, including:

• Service providers who support the operation of our services (e.g. hosting, IT support, communications)
• Fraud-prevention and security providers who help us detect and prevent fraud or misuse of our services
• Analytics providers who help us understand usage patterns
• Professional advisers (e.g. auditors, legal counsel) where necessary
• Authorities or regulators where required by law

Where data is transferred outside the UK, we ensure appropriate safeguards are in place.

We retain your personal data only for as long as necessary to fulfil the purposes set out above, including fraud prevention and compliance with legal requirements. Once your account is closed, your data will be securely deleted in line with our retention policy.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to our legal obligations)
• Object to or restrict certain types of processing
• Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@everup.uk. We may need to verify your identity before responding.

Everup uses cookies and similar technologies to improve your experience.

You can control cookies through your browser settings. Disabling some cookies may affect functionality.

For more information, visit www.allaboutcookies.org.

We may update this Privacy and Cookie Policy from time to time. The latest version will always be available on our website/app and the "Last Updated" date will be revised accordingly.

If you have questions or concerns about this policy, please contact us at: privacy@everup.uk